April 2009

LiquidSpoke Customer Satisfaction Ratings continue to build customer loyalty

April 9, 2009 - LiquidSpoke, Inc. today announced the company has received the World Class Customer Satisfaction quarterly score of 97.9% on all customer surveys conducted between January 2009 and March 2009.

The honor was given by ShoreTel to LiquidSpoke and this is the ninth consecutive quarter LiquidSpoke has been awarded a World Class ranking.

ShoreTel conducts regular surveys to gain feedback from their customers on their ShoreTel System experience including product, sales, implementation, and support. A score of more than 90% is considered World Class service by industry standards. ShoreTel channel partners who achieve a 90+ customer satisfaction average rating are recognized by ShoreTel.